Troubleshooting

Most missing lists come from the plugin being disabled, Show after the article being off, or the module sitting on a blog page.

• Nothing under the article

  • Enable Content - Easy Related Articles. Turn Show after the article on if you are not using a module. Confirm you are on a single article, not a category blog. Clear cache.

• Module position is empty

  • The module only renders on a com_content article view. Assign it to that menu item. A blog or featured view stays blank on purpose.

• Fewer articles than the limit

  • Assigned lists are not padded. Unpublished, expired, wrong-language, or restricted articles are skipped and not replaced.

• Expected tag or category articles are missing

  • Fill runs only when the editor list has no eligible articles. Set When nothing is assigned to Shared tags, then same category. Save the article again, or wait for the short cache.

• Search on the article tab finds nothing

  • You need permission to edit articles. Search by title or numeric id. Trashed articles are excluded.

• Old layout after a settings change

  • Clear the Joomla cache and hard-refresh the browser. Carousel and zoom changes are in the stylesheet and script.

• Zoom does not run

  • Images must be shown, and Zoom image on hover must be on. Browsers that prefer reduced motion keep the image still.