Troubleshooting

No button on the page

• Confirm the plugin is enabled and Enable on the site is Yes.
• Scroll past the Show after distance. Short pages stay hidden.
• Check device hide, menu rules, URL rules, language, and Hide on components.
• Clear Joomla cache and hard-refresh the browser.

Two back-to-top buttons

• Disable the template button, or set Hide another back to top to its CSS selector.

The click stops under a sticky header

• Set Sticky header offset, or a header selector, then save and test again.

The preview looks empty

• Hard-refresh the plugin screen so the preview stylesheet loads from your site URL.

Nothing changes when I pick a preset

• Hard-refresh the plugin edit page, then change the preset again. The preview and the other fields should update.