Troubleshooting

Version: 2.0

Troubleshooting

No slides appear
  • Confirm the module is published and assigned to the menu item
  • Check that selected categories contain published articles
  • Lower filters (featured only / tags) if they exclude every article
  • Clear Joomla cache and hard-refresh the browser
Images missing
  • Set Show Images to Show and Article Image to Intro or Full
  • Confirm articles have an intro/full image set in the Images and Links tab
Old styles or scripts still loading
  • Hard-refresh so fade-container.css / .js load the latest version query string
  • Remove leftover template CSS targeting old .fcontainer / Fancybox classes
Modal does not open
  • Confirm Open Behaviour is Quick-view modal
  • Check the browser console for JavaScript errors from other extensions
Still stuck?
  • Review Joomla error logs
  • Contact support via joomlax.com