Easy PDF

Troubleshooting

Version: 1.2.3

Troubleshooting

  • Shortcode shows as plain text

    • Enable Content - Easy PDF. Confirm matching {epdf} and {/epdf} tags. Clear cache.

  • PDF not found

    • Check the relative path. Confirm the file is under Allowed folders. Re-upload via Media if needed.

  • Login gate links to a 404

    • Set Login menu item or Login URL override. SEF sites need a published Users login menu item.

  • Download still appears

    • Set download="0" on the shortcode and confirm the plugin default is not forcing Yes via a missing attribute. Hard-refresh.

  • Auto thumb stays as a skeleton

    • Scroll the thumb into view. Confirm the PDF streams correctly. Check the browser console. Hard-refresh after updates.

  • Editor button missing

    • Enable Editor - Easy PDF. Confirm your editor profile allows the button.

  • Viewer looks wrong after changing settings

    • Save the article and plugin, clear Joomla cache, then hard-refresh (Ctrl+F5).

  • Native engine ignores download hide

    • Browser iframe chrome can expose Save. Prefer the built-in viewer when download control matters.