Troubleshooting

Version: 2.0.0

Troubleshooting

  • No inline buttons

    • Enable Content - Easy Share. Confirm Position is not None unless you use a shortcode. Check Filters. Clear cache.
  • No sidebar

    • Enable System - Easy Share and Sidebar. Confirm Assignment matches the page (com_content article by default). Check Exclude menu IDs. A published dock module can disable the system sidebar on purpose.
  • Two share rows in the article

    • Remove the shortcode, or set Position to None. Also turn off Helix or template share icons.
  • Sidebar and template share both show

    • Disable the template social share layout. Easy Share already draws the rail.
  • Native share does nothing

    • The browser must support navigator.share (common on phones). Desktop browsers may show the unavailable toast.
  • Copy fails

    • Some browsers require HTTPS. The plugin also tries a temporary textarea fallback.
  • Mobile bar missing

    • Enable Mobile bar. Resize below the breakpoint. Confirm you are not looking at a print or component-only view.
  • Follow buttons missing

    • Fly-in or module mode must be Follow, and the matching Follow URL fields must not be empty.