Troubleshooting
No inline buttons
- Enable Content - Easy Share. Confirm Position is not None unless you use a shortcode. Check Filters. Clear cache.
No sidebar
- Enable System - Easy Share and Sidebar. Confirm Assignment matches the page (com_content article by default). Check Exclude menu IDs. A published dock module can disable the system sidebar on purpose.
Two share rows in the article
- Remove the shortcode, or set Position to None. Also turn off Helix or template share icons.
Sidebar and template share both show
- Disable the template social share layout. Easy Share already draws the rail.
Native share does nothing
- The browser must support
navigator.share(common on phones). Desktop browsers may show the unavailable toast.
- The browser must support
Copy fails
- Some browsers require HTTPS. The plugin also tries a temporary textarea fallback.
Mobile bar missing
- Enable Mobile bar. Resize below the breakpoint. Confirm you are not looking at a print or component-only view.
Follow buttons missing
- Fly-in or module mode must be Follow, and the matching Follow URL fields must not be empty.