Troubleshooting

Version: 2.0

Troubleshooting

  • Module missing: Confirm it is published, assigned to the current menu item, and placed in a rendered template position.
  • Profile icon missing: Enable the item and enter a valid HTTP, HTTPS, mailto, tel, Skype, relative, or anchor URL.
  • Dock hidden: Check Mobile Dock Behaviour and Show After Scrolling. A non-zero threshold keeps it hidden near the top.
  • Sharing opens the wrong page: Disable Joomla or CDN page caching for highly dynamic URLs where necessary.
  • Old design remains after updating: Clear Joomla, template, CDN, and browser caches so the version 2.0 assets load.
  • Brand icon missing: The module uses the Font Awesome 6 build bundled with Joomla core. If your template loads an older Font Awesome, the newest brand glyphs such as X, Threads, and Bluesky may not render.