Troubleshoot

Version: 2.4

Troubleshoot

  • Confirm the module is Published and assigned to a real template position and the correct menu items.
  • View page source and search for jx-sticky or jx-sticky-notify. If missing, the module is not rendering on that page.
  • If the notice never returns after closing, turn Test Mode ON temporarily, or call JxStickyNotification.reset(id), or clear cookies/local storage for the site.
  • Clear Joomla cache after changing parameters.
  • Fullscreen looks wrong inside a transformed container? v2.4 portals the overlay to document.body — reinstall/upgrade if you still run an older build.
  • To place a module inside an article, see the Joomla docs: Module inside an article.