Single Extension License
What does a subscription include?
During the subscription period you have access to download the file, new releases and support.
Will the extension stop working after X days?
No, the extension will work forever, the only thing that ends after X days is the technical support and access to upgrades.
X is the number of days for which you have subscribed to the particular extension.
X is the number of days for which you have subscribed to the particular extension.
Will my subscription extend automatically?
No, your subscription will not be extended automatically. You can manually renew your license to upgrade the extension or receive techinical support. Free support will not be provided after the subscription period.
My subscription has expired, how can I renew and access upgrades?
If you want to renew your subscription then go to the Downloads menu, login to your account and click renew. The renewal price is same as the price of the extension. You can also renew the license by purchasing the extension again from the store.
Can I use the extension on mutiple websites?
Yes, you can use the extension on multiple websites. But support will be provided for the number of domains mentioned as per the plan you have subscribed.
What payments do you accept?
We accept PayPal payments and also Credit Card payments, done through the PayPal site without the need of having a PayPal account.
Membership Subscription License
What is the benefit of membership subscription?
You will be given exclusive access to more than 70+ extensions as long as your subscription is active.
How much does Membership Cost?
We've created a variety of membership options to suit almost any budget.
Is there any domain installation restrictions?
You can use it for unlimited domains for ever, but we will provide you support for the domain(s) as per your subscription restrictions.
Can I Share My Membership Details?
If you want to renew your subscription then go to the Downloads menu, login to your account and click renew. The renewal price is same as the price of the extension. You can also renew the license by purchasing the extension again from the store.
Can I Resell Your Products?
Our extensions are released under the GNU GPL v2, which lets you use, change and share the code, including on client sites, as long as you follow the GPL v2 terms. Downloads, updates and support are a service for the customer who bought the plan. See our Licensing page.
What is your Refund Policy?
Every JoomlaX extension comes with a 30-day money-back guarantee (conditions apply). If an extension doesn't work as described, or doesn't work with a supported Joomla and PHP version, and our support team can't fix it, we'll refund you. The guarantee doesn't cover change of mind. Please read our Refund Policy for the full conditions.
What happens when subcription gets expired?
You will not be able to access any of the files or updates nor you will be eligible to ask for support for any of your extensions.
Can I redistribute your extensions?
Yes. Our extensions are released under the GNU GPL v2, so you can share and redistribute the code under the GPL v2 terms (keep the license, copyright and author notices). Downloads, updates and support stay with the customer who bought the plan. See our Licensing page.
Do I have to pay everytime the subscription expires?
You don't have to pay every time unless you wish to keep an access to the products, updates and support.
What are your payment options?
You can make the payment via paypal. If you don't have a paypal account then just process your payment through Paypal where it provides you option to pay through credit card without signing in.