Troubleshooting

Version: 1.0.13

Troubleshooting

  • Launcher does not appear

    • Confirm the module is published and assigned to the current menu item. Clear cache. Hard-refresh.
  • Two launchers

    • Only one Easy Accessibility module should be published for that page. Unpublish extras.
  • Logo colours change

    • Add the logo selector to Exclude selectors. Example: img.logo, .logo, .ea-protect-me
  • Dyslexia Font looks like Comic Sans

    • Confirm media/easyaccessibility/fonts/OpenDyslexic-Regular.otf exists. Reinstall the zip if the font is missing. Hard-refresh.
  • Speech does nothing

    • The browser must support speechSynthesis. Some browsers require a user gesture first. Check the device voice list.
  • Skip to content jumps nowhere

    • Set Skip link target to an id that exists, for example #sp-main or #content.
  • Admin feature switches look unstyled

    • Confirm media installed under media/easyaccessibility/css/. Reinstall the zip. Clear admin cache.
  • Module name shows as MOD_EASYACCESSIBILITY

    • Reinstall so language files are in place. Clear cache and reload Modules.