FAQ

Frequently Asked Questions

What Joomla versions are supported?

• HTML Import Pro is compatible with Joomla 4.x, 5.x, and 6.x.

Can I import from password-protected pages?

• Currently, only publicly accessible pages can be imported. Authentication is not supported.

Why is my content not being extracted correctly?

• The CSS selectors may not match the source page structure. Try using browser Developer Tools to find the correct selectors, or enable Auto Detect mode.

How do I handle JavaScript-rendered content?

• HTML Import Pro fetches raw HTML. Content loaded via JavaScript after page load cannot be captured. Consider using a headless browser to pre-render pages.

Why are images not downloading?

• The source website may block hotlinking or require authentication. Check if images are accessible directly in your browser.

Can I import into existing articles?

• Currently, imports always create new articles. Updating existing articles is not supported.

How do I handle rate limiting?

• Increase the fetch interval in settings. A delay of 2-5 seconds between requests is recommended for most websites.

Why do I get 403 Forbidden errors?

• The website may block automated requests. Try changing the User Agent to a standard browser string. Also check if your server's firewall is blocking outgoing requests.

Can I schedule automatic imports?

• Yes, use the CLI command with cron jobs for scheduled imports.

How do I import content in different languages?

• Set the appropriate category for each language. Content encoding (UTF-8) is preserved during import.