Troubleshooting

The ticker does not appear

• Confirm Published status and menu assignment.
• For Module placement, confirm the template position exists.
• Clear Joomla cache and search page source for jx-rt.

Fixed bar is behind the header

• Increase the z-index under Display.

Nothing scrolls

• Check Speed and Direction.
• Make sure Play is not paused.
• Hard-refresh so responsive-ticker.js loads.

Still stuck?

Contact support.joomlax.com.