Troubleshooting
No gallery appears
- Confirm the module is published and assigned to the current menu item and a visible position. Add at least one row with Thumbnail, a valid YouTube URL, and Status set to Show.
A video row is skipped
- Check that the thumbnail is selected and the URL uses a supported YouTube, youtu.be, Shorts, or embed format with a valid video ID.
The popup is black or playback is unavailable
- Confirm the video owner allows embedding, the video is public, and browser privacy or content-security settings do not block YouTube. Try opening the same embed URL directly.
Autoplay does not start
- Check Autoplay Gallery, Pause on Hover or Focus, browser-tab visibility, and the operating system’s reduced-motion preference. Grid layout does not autoplay.
The gallery shows fewer videos than configured
- The count follows the module container width, not only the browser width, and never exceeds the number of published videos.
Old styling or scripts remain
- Clear Joomla cache, CDN/proxy cache, and browser cache. Confirm the loaded asset URLs end with
sliding-gallery.css?1.7.0andsliding-gallery.js?1.7.0.
- Clear Joomla cache, CDN/proxy cache, and browser cache. Confirm the loaded asset URLs end with
Custom CSS affects other modules
- Scope every selector to the generated module ID, such as
#jx-syg-123.
- Scope every selector to the generated module ID, such as