Privacy Policy

This Privacy Policy explains how Infyways Solutions ("Infyways", "we", "us", "our") collects, uses, stores, protects, and discloses your information when you visit or make a purchase through JoomlaX (joomlax.com), which is owned and operated by Infyways Solutions.

By using our website or purchasing our Joomla extensions, you agree to the terms described below.

1. Company Information

JoomlaX is a brand and extension store owned and managed by Infyways Solutions. All payments, customer data, and support services are handled by Infyways Solutions.

2. Information We Collect

We collect the following information when you interact with our website:

• Name
• Email address
• Billing details
• Order information
• IP address
• Browser and device information
• Support ticket information

3. How We Use Your Information

Your information is used for:

• Processing orders and delivering digital products
• Providing support and responding to inquiries
• Sending license details, updates, and notifications
• Improving our website and services
• Ensuring compliance with legal or regulatory obligations

4. Payments and Billing (Razorpay Compliance)

All payments on JoomlaX are processed securely through trusted payment gateways such as Razorpay. Infyways Solutions does not store or access your credit/debit card details, bank account numbers, or UPI IDs.

Razorpay may collect information required to process payments securely. Their privacy policy applies to data processed during payment.

5. Cookies

JoomlaX uses cookies to provide a better user experience. Cookies may be used for:

• Login sessions
• Cart functionality
• Website analytics
• Improving site performance

You can disable cookies in your browser settings, but some features may not work properly.

6. Data Security

We use industry-standard security measures to protect your information. While we strive to secure your data, no method of transmission over the Internet is completely secure.

7. Sharing of Information

We do not sell, trade, or rent your personal information to any third party.

We may share limited data only with:

• Payment gateways (such as Razorpay)
• Email service providers (for order notifications)
• Support tools used to assist you

These partners only receive the data necessary to provide their services.

8. Digital Products and Licensing

Since our products are digital Joomla extensions, your email address is required to:

• Deliver download access
• Send license details
• Provide updates during your subscription period

9. Your Rights

You have the right to:

• Request a copy of the information we hold about you
• Request corrections to inaccurate data
• Request deletion of your data (subject to legal/accounting requirements)
• Opt out of marketing emails at any time

10. Data Retention

We retain your information as long as necessary to:

• Fulfill your purchases
• Provide support
• Comply with legal obligations

11. Third-Party Links

JoomlaX may include links to other websites. We are not responsible for the privacy practices of third-party websites.

12. Changes to This Privacy Policy

Infyways Solutions may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our website constitutes acceptance of the updated policy.

13. Contact Information

For questions regarding this Privacy Policy, you may contact us at:

Infyways Solutions
Store Website: https://www.joomlax.com
Company Website: https://www.infyways.com
Email: support@infyways.com