Troubleshooting

Version: 1.1.0

Troubleshooting

  • Nothing appears on the Team page

    • Add at least one Published member. Confirm the menu item type is Easy Team > Team. Clear cache.
  • Module is missing

    • Check Published, Position, and Menu Assignment. Confirm Data source has people to show.
  • Photos are missing

    • Open the member (or module row) and confirm the Photo path in Media Manager. Upload into images/easy-team/ if you like a clean folder.
  • Category filters do not show

    • Turn on Show filters (component) or Show Department Filter (module). You need more than one category/department in use.
  • Click does nothing useful

    • For profile pages, set Link members to Yes. For a popup bio, set Link members to No and Bio modal to Yes. Social icons open their own sites on purpose.
  • Social icons missing

    • Turn on Show Social. Fill URLs. Check Configuration > Social networks switches. Font Awesome must load in your template.
  • Carousel does not auto-advance

    • Set Layout to Carousel, enable Auto-play, check Speed. Auto-play respects prefers-reduced-motion.
  • Old look after changing settings

    • Save Configuration or the module, clear Joomla cache, then hard-refresh the browser (Ctrl+F5).
  • From component shows zero people

    • Confirm com_easyteam is installed and members are Published. If you filtered by category, make sure those categories have members.