Troubleshooting

Map empty / no pins

• Each location needs a name plus valid latitude and longitude.
• Confirm the module loads component locations (or has its own stores).

Google map does not load

• Map provider = Google; key and Map ID filled.
• Maps JavaScript API enabled on the same project.
• Billing linked; HTTP referrers include your site.

Map loads but city / ZIP radius fails

• Enable Geocoding API on the project.
• Key restrictions must allow Geocoding API.

Place suggestions missing

• Module Google place suggestions = On.
• Places API enabled on the project and allowed on the key.

OpenStreetMap grey box

• Provider = OpenStreetMap; browser can reach OSM tiles.

Search Log empty

• Configuration Enable search logging = On and module Search logging = On.

Batch Geocoder fails

• Check Configuration provider and Google server key if using Google.
• Addresses must be filled; rows that already have coordinates are skipped.

Still stuck? Note Joomla version, PHP version, map provider, and which APIs are enabled. Open a ticket at support.joomlax.com.